Privacy policy

K-Bebe Skin Store Privacy Policy
Last updated: 7 Dec 2025

At K-Bebe Skin Store (“we”, “us” or “our”), your privacy is important. This policy explains how we collect, use, share and protect your personal information when you visit https://www.kbebeskinstore.nz (“Site”) or purchase our products.

1. Information We Collect

a. Information You Provide

  • Contact details: name, email address, phone number, postal address
  • Order information: billing & shipping address, payment details (processed securely by Shopify/its providers), purchase history
  • Account details: password (hashed), profile preferences
  • Customer service: correspondence when you contact us (e.g. via email or chat)

b. Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, pages visited, time spent on pages, referral URLs
  • Cookies & tracking: see Section 5 below for details on cookies, web beacons and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders, manage payments and communicate about your order status
  • Provide customer support and respond to your enquiries
  • Send marketing messages (with your consent), newsletters and promotional offers
  • Improve our Site, products and services through analytics and feedback
  • Comply with legal obligations (e.g. taxation, fraud prevention)

3. Information Sharing & Disclosure

We may share your information with:

  • Service providers: Shopify, payment gateways, couriers (NZ Post), email platforms, analytics tools—strictly to perform services on our behalf
  • Legal & regulatory: when required by law or to protect our rights (e.g. court orders, investigations)
  • Business transfers: in the event of a merger, acquisition or sale of assets, subject to confidentiality obligations

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable core Site functionality (shopping cart, login)
  • Analyse site performance and visitor behaviour (via Google Analytics, Shopify analytics)
  • Personalise marketing (e.g. showing relevant products)

You can manage or disable cookies in your browser settings, but this may affect Site functionality.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes outlined above
  • Comply with legal obligations (e.g. tax record-keeping)
  • Resolve disputes and enforce our agreements

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Delete your personal data (subject to legal or contractual restrictions)
  • Withdraw consent to marketing communications at any time (unsubscribe links are included in every email)

To exercise any of these rights, email us at info@kbebeskinstore.nz

7. Children’s Privacy

Our Site and services are not directed to children under 16. We do not knowingly collect personal information from anyone under that age. If you believe we have done so, please contact us, and we will promptly delete that data.

8. Security

We implement appropriate administrative, technical and physical safeguards to protect your data. While no online transmission is 100% secure, we use industry-standard measures (SSL/TLS encryption, secure hosting) to reduce risks.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect changes. Please review it periodically. Continued use of our Site after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this policy or our privacy practices, please reach out:

Thank you for trusting K-Bebe Skin Store with your personal information. We’re committed to safeguarding your privacy.